Privacy

Updated March 3, 2013

Our Commitment to Privacy

The American Thyroid Association (ATA) is committed to protecting your online privacy and security of personal information. We feel it is important for you to know how we handle information we receive from you via the internet. In general, you can visit www.thyroid.org without revealing any personal information. However, you are required to provide personal information to gain access to some of our content and services, as explained below.

Collecting Information

When you request information, order a product or service, register using one of our forms, donate, or contact us offline, we may need your specific information in order to process your registration/request and reply promptly.

We may ask you for contact information (such as your name, email and address) and demographic information (such as your zip code or age). We also collect demographic and profile data at our site and in our databases. We ask for health-related data to help us help you through our information, our programs and our services. We use data you provide to develop and distribute content that we think you might be interested in.

In general, we use identifiable information to complete a transaction, as indicated below. Part of our mission is to improve the lives of all people affected by thyroid disease, and we do that by providing appropriate health information. We do not provide your name and address or email to outside parties, except as described here. To learn more about our encryption policies, please review the section on “Protecting Personal Information” (below).

Browsing

We monitor customer traffic patterns and site usage to help us develop the design and layout of the American Thyroid Association Web site. We may also use the information we collect to occasionally notify you about important changes to the Web sites, new services or features offered by the American Thyroid Association, and special offers and information we think you will find valuable. If you would rather not receive this information, please contact us through one of the channels identified in “How to Correct or Update Information” (below).

Google Analytics is used to analyze traffic to this Web site. Google Analytics does not maintain individual profiles for visitors, nor does Google Analytics collect data that might identify the individual visitor. Google Analytics only collects aggregate data. Click here for more information about the Google Analytics privacy policy.

Email Messages Sent to the American Thyroid Association (ATA)

When inquiries are sent to the American Thyroid Association (ATA) by email, the question(s) and the email address of the sender are stored electronically to allow time for a response to be researched, written, and sent. Unless otherwise required by law, the American Thyroid Association (ATA) will not identify anyone who sends questions or comments to its web site. The ATA does not collect information that will allow users to be identified personally, unless they choose to provide such information.

Online Tracking

American Thyroid Association may use cookies and other online tracking devices. Cookies are small text files that a website’s server places on your computer. The cookies provide a means for websites that you visit to track browsing activities conducted with your computer. This includes information such as pages and content viewed, the time and duration of visits, and search queries entered into search engines. Cookies make the personalization of your Web experiences possible and can also be used to retain data related to a particular browser such as items in online shopping carts.

In addition to cookies, there are other devices for tracking online activity including Flash cookies and Web beacons. A Web beacon is a small string of software code that represents a graphic image on a website or email. Web beacons can be used for many purposes – including site traffic reporting, unique visitor counts, advertising auditing and reporting, and personalization of a website.

How we Use Information

On Our Site

We may use cookies or similar devices to help us understand which parts of our site you find most useful and to optimize your browsing experience. Cookies allow us to recognize you when you return to our site and can allow us to identify the path by which you returned to our site.

If you choose, you can set your browser to inform you when cookies are sent or you may choose not to accept cookies. Your decision not to accept cookies could limit access to some of the services and offers that are available on our website.

Sharing Information

We may share information that we collect online with companies within the American Thyroid Association family, and with trusted third parties. Third party service providers with whom we share identifiable information are contractually obligated to keep the information confidential and to use the information only to provide the services we have asked them to perform.

Protecting Personal Information

When you place orders or access your account information, we use a secure server. This secure server software, SSL (Secure Sockets Layer), encrypts all information you input before it is sent to us.

Email

When inquiries are sent to the American Thyroid Association (ATA) by email, the question(s) and the email address of the sender are stored electronically to allow time for a response to be researched, written, and sent. Unless otherwise required by law, the American Thyroid Association (ATA) will not identify anyone who sends questions or comments to its web site. The ATA does not collect information that will allow users to be identified personally, unless they choose to provide such information.

The American Thyroid Association does not send unsolicited commercial email to individuals with whom they do not have consent/permission or a pre-existing or current business relationship. The ATA provides all email recipients with a clear, easy and effective method to unsubscribe to any and all online communications.

Links to Other Sites

The American Thyroid Association has provided links to various sites that we believe provide valuable information to you. However, we are not responsible for the privacy practices, content, or actions of such web sites. If you have any concerns, you are urged to review the terms of those sites for more information about the policies applicable to those sites.

Protecting Children’s Online Privacy

The American Thyroid Association encourages protection of children’s information on the internet. We will not intentionally collect personal information from children under 13 on our website without first obtaining consent from their parents or legal guardians. For more information about the Children’s Online Privacy Protection Act (COPPA) please refer to the FTC’s website at http://www.ftc.gov/privacy/privacyinitiatives/childrens.html

How to Correct or Update Information

Here are the options for changing and modifying information previously provided.

Send us an email at thyroid@thyroid.org or send a letter to:
American Thyroid Association
6066 Leesburg Pike, Suite 550
Falls Church, Virginia 22041
phone: 703 998-8890
fax: 703 998-8893

How to Unsubscribe from the ATA email list

Click on the unsubscribe link provided at the bottom of every email message.

Alternatively you can send us an email at thyroid@thyroid.org with the word “unlist” or “unsubscribe” in the Subject line.

If your name was previously selected for any of our upcoming emails, it is possible for you to receive information from the American Thyroid Association up to 10 business days after your request has been submitted.

Members of the American Thyroid Association who are registered to our site

The personal information you provide in your membership application will be used to create a personal profile, which allows us to give you customized information. This includes your member home page, personal email newsletters, and some interactive tools which require you to log on. If you choose to be included in the directory of ATA members your personal information such as your business address, phone number, fax number, and email address will be made available to other ATA members

If you choose to be listed in the Find a Thyroid Specialist feature of our website your Name, Business Address, and Business phone number will be available to the public.

The email addresses that may be collected during this process are collected and used by this site only for distribution of email newsletters and password identification and recovery during registration/login. Your email will never be shared with other organizations or the public, without your explicit authorization

Changes to our Privacy policy

By using the American Thyroid Association web site and the services available to you on our site, you consent to the collection and use of your information as described above. If we change our privacy policy, we will immediately post the changes on this page so that you are always aware of our policies.